(570) 871-3930 jen@jencasper.com

 Disclaimer

Personal results with any coaching program or spiritual guidance are based on the individual person. Dr. Jen Casper will give you 100% of her attention, time, and effort for your success. Are you totally committed to giving yourself 100%? Your purchase of any service from Dr. Jen Casper implies you have read and agree to this disclaimer.

Legal Disclaimer and Agreement

The information contained within the jencasper.com website or within spiritual counseling, coaching sessions, spiritual counseling classes, or workshops, are not a substitute for professional advice such as from a Medical Doctor, Psychiatrist, counselor or therapist of any kind. The information provided by Dr. Jen Casper does not constitute legal or medical professional advice nor is it intended to constitute such advice.  Dr. Jen Casper has her Ph.D. in Doctor of Philosophy, Ph.D., in Metaphysical Humanistic Science, specializing in Spiritual Counseling.

Any decisions you make, and the consequences thereof are your own. Under no circumstances can you hold Dr. Jen Casper liable for any actions you take. You agree not to hold Dr. Jen Casper liable for any loss or cost incurred by you, or any person related or associated with you, as a result of materials or techniques, or coaching, offered by Dr. Jen Casper.

This information shown on the website or expressed during sessions is intended to be general information with respect to common Life, Health, and Business issues. Information is offered in good faith – you do not have to use this information.

You shall indemnify Dr. Jen Casper, in the event of any such claim, including but not limited to any claims made against the Dr. Jen Casper by any person related or associated with you. Nothing in the content materials shall be considered legal, financial, or actuarial advice.

Dr. Jen Casper works with adults 18 or older. Any coaching for a minor will ONLY be done with the express written consent of the minor’s parent(s) or legal guardian(s), and ONLY after an initial consultation involving both the minor and the parent(s) or legal guardian(s). The guardian or parent will be present at every coaching event and spiritual counseling appointment.

Rates are guaranteed not to change with exception to “specials,” unless prior written notice is given.

Dr. Jen Casper reserves the right to refuse service for any reason.

Results are not guaranteed. Dr. Jen Casper holds no responsibility for the actions, choices, or decisions taken or made by the client.

Diagnosing psychological or medical conditions is for trained medical professionals (Physicians and Therapists).  Dr. Jen Casper does not diagnose or prescribe medications.

All information shared for billing or for sessions is held in strict confidence. Your personally identifiable information is never sold, traded, or given away.

Spiritual Counseling sessions are determined in advance between the Dr. Jen Casper and the client.

Dr. Jen Casper is 100% committed to your Spiritual Counseling appointment. It is important for you to be 100% committed to your Spiritual Counseling appointment. When you reserve a Spiritual Counseling appointment, understand you have purchased a “counseling time slot”. It is your responsibility to show up and be on time for your appointment. Any changes made to your coaching appointment must be made 24 hours prior to your scheduled appointment by phone at 570-871-3930 or email. There are no refunds for missed appointments or wishing to no longer continue coaching or for not completing a workshop or class. All sales are final regardless of the outcome.

Frequent Cancellations or Missed Appointments

Frequent cancellations (3 or more in 6 months or 2 consecutive) and/or missed appointments (no show) will result in the termination of treatment. If we have agreed to recurring appointments, the next recurring appointment will stay on my calendar. Therefore, please call me if you choose to cancel that appointment to avoid a second No Show/Late Cancel charge of $100 or a prepaid session. A voicemail is sufficient as they are date and time-stamped. The recurring appointment will be removed after the second consecutive No Show/Late Cancel.

It remains your sole responsibility to keep track of and timely attend all scheduled therapy appointments, whether or not you receive the text or email reminder. It is your responsibility to inform me if your phone number or email has changed. After 2 consecutive cancellations or no-shows, you will not be able to schedule another appointment and will be referred to another provider.

Fees for No-Shows & Late Cancellations

No-Show Fees:  Anytime you fail to attend a scheduled appointment without giving appropriate prior notice of cancellation, you will be charged $100 or one prepaid session for the no-show session. The credit card information or other payment information you previously provided will be used to process this payment. By providing us with your credit card information or booking an appointment, you consent to this policy. Multiple no-shows will result in the termination of therapy.

Late Cancellation Fees:  Any session that is missed by canceling less than 24 hours in advance will be charged a $100 fee or a prepaid session. You will be charged even if the cancellation is work-related and even if you rescheduled the appointment. The credit card information you previously provided will be used to process this payment. By providing us with your credit card information or booking an appointment, you consent to this policy. Repeated late cancellations (more than two) may result in the termination of therapy. Multiple no-shows will result in the termination of therapy.

How 24-Hour Notice Works

A fee of $100 or a prepaid session will be charged when you miss or cancel an appointment without giving 24-hour advanced notice. This means that if an appointment is scheduled for 3:00 pm on a Tuesday, notice must be given by 3:00 pm on Monday at the absolute latest. Note that if your appointment is on a Monday, the cancellation needs to be provided no later than the prior Friday, by your appointment time, to be considered proper 24-hour notice.  You can cancel your appointment by calling (570) 871-3930 or emailing Dr. Jen at jen@jencasper.com.

WAIT TIME/GRACE PERIOD

Your wait time is kept to a minimum. Due to the time provided for each appointment, you must arrive on time for your appointments. If you are more than 10 minutes late to your appointment, we will have no choice but to reschedule your appointment and you will be responsible for the $100 fee or one prepaid session of a no-show. To avoid paying no-show fees, I require at least twenty-four (24) hours’ notice for all cancellations (as described above). Both coach and client have a grace period of 10 minutes.

Additionally, please understand that therapy should be viewed as any other important medical appointment would be viewed. While it is a time commitment, this is for your betterment and consistency is key to achieving this. If the therapeutic relationship is terminated under this policy, your case may be reopened at any time should you choose. However, you may be placed on a waiting list if other clients are waiting to use your time slot. This is standard practice with most therapy agencies and private practice offices.

I acknowledge receipt of this Cancellation and No-Show Policy.  I recognize if I do not follow the policy I will pay the cancellation/no-show fee of $100 or a session will be deducted from my paid sessions for my missed appointment.  If I am discharged, I realize I will forfeit the balance of any unused sessions. 

Retreat/Classes/Workshop Attendee Agreement Terms and Conditions


By paying for the retreat, workshop, or class, the Participant agrees and acknowledges that they are providing the equivalent of their electronic signature to these terms and conditions.  The Participant also agrees that they have read, understood, and agree to this entire agreement.

 Terms and Conditions Jen Casper (the “Provider”) agrees to provide you with access to the event, class, conference, or workshop activities (the “Retreat” or “Program”) upon the following terms and conditions.  By registering for the Retreat, you (the “Participant” or “You”) agree to be bound by and to abide by the following terms and conditions and agree that you have read them carefully.

  1. Program Fees and Payment Terms – I agree to pay the full program fees for my admission to the Retreat.  I agree that I may not transfer my registration to any other person without written permission from the Provider.  The fees charged by the Provider shall be subject to all applicable taxes as required by the taxing authorities in the jurisdiction of the Provider or the Participant.
  2.  Travel and Accommodations – The Participant is solely responsible for making their own travel arrangements to and from the Retreat.
  3. Refund Policy and Cancellation Deadline — [Non-Refundable] – I agree that my Program Fees, Deposits, and any other payments made toward the Retreat are non-refundable once I have registered for the Retreat by making my first deposit. No refunds will be issued if I fail to attend the Retreat for any reason whatsoever including illness, getting Covid-19, financial hardship, travel issues, death in the family, or anything else.
  4. Limited License – By purchasing the Program, the Participant is granted a single-use, non-exclusive, non-transferable, revocable license to access, view and use the Program. All ownership rights in the intellectual property related to the Program remain with the Provider and the Participant may not use or reproduce any of the content in any manner, without the express written consent of the Provider.  Any violation of the copyright or trademark rights of the Provider shall result in immediate termination of access to the Program without refund.
  5. Retreat Rules – The Participant agrees as follows:
    • To provide true, accurate, current, and complete information as prompted by any registration form and to maintain and promptly update the information to ensure it remains true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, not current, or incomplete, or if the Provider has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, the Provider may suspend or terminate Program access without refund. 
    • To observe and obey all rules and regulations set out by the Provider to Participants of the Retreat and to follow any instructions or directions of the Provider during the Retreat.  The Provider may determine, in its sole discretion, that the behavior of a Participant is endangering the safety and security of any person or property.
    • To not consume drugs or bring drugs to the property aside from prescription medication.
    • To follow and comply with all local rules and laws at the location of the Retreat.

The Provider reserves the right in its sole discretion, to terminate access of the Participant to the Program and the related services or any portion thereof at any time, if the Participant becomes disruptive to the Program or other Program participants, fails to follow the Program guidelines. In the event of a termination of the Program, the Participant shall not be entitled to a refund of any portion of the Program Fees.

  1. Privacy – The Provider agrees to protect all personal information collected from the Participant for the purpose of providing the Program in accordance with applicable privacy legislation in the state of Pennsylvania and if applicable, the jurisdiction of the Participant.  The Participant agrees to the collection of use of the personal information in accordance with the Privacy Policy of the Provider for the purpose of delivering and administering the Program.  In addition to receiving applicable Program correspondence via e-mail or other electronic communication, the Participant expressly consents to receive any marketing correspondence from the Provider upon registration in the Program.  The Participant may unsubscribe from any such marketing lists without affecting access to the Program.
  2. Legal DisclaimerLost or Stolen Items – The Provider will not be responsible for any property that is lost, damaged, or stolen during the Retreat Program.  The Participants will be solely responsible for securing their property.
  3. Legal Disclaimer – Not Professional Advice or Results Guaranteed – The Provider provides the information contained in the Program to the Participant for informational and educational purposes only. The information contained in the Program, including any interactions with instructors and facilitators and participation in any social media groups or chats, shall not be understood or construed as professional advice.  The Participant shall be required to use their own judgment in applying the information provided in the Program to their own personal circumstances and may wish to get additional professional advice where appropriate.  The Provider does not imply or guarantee any specific results or success as a result of the Participant’s registration or participation in the Retreat.
  4. Legal Disclaimer – Technology – The Provider shall not be liable for any losses or damages of any kind related to any websites, course hosting platforms, or any other technology used in the delivery of the Program being unavailable or unusable for any reason whatsoever.  The Participant hereby agrees that they have the necessary Internet connection and other technology in order to participate fully in the Program.
  5. Consent and Release to Use of Photo and Video Images – The Participant agrees that their voice, images, and likeness may be recorded by various means including photos and videos during the Program.  The Participant agrees that such recordings are the exclusive property of the Provider and the Participant consents to the use of the recordings by the Provider in connection with advertising and promotional materials to promote the Provider or the Retreat Program without compensation to or further approval by the Participant.
  6. Consent to Emergency Health Care – In the event of an illness, injury, or other health or medical emergency that arises during the Retreat Program, the Participant agrees and consents to medical or health treatment care and transportation as deemed necessary by health care professionals attending to the Participant.  The Participant agrees that they have arranged appropriate health insurance or agree to pay applicable health care costs incurred.  In no case shall the Provider be responsible for paying health care expenses incurred by Retreat Participants.
  7. LIMITATION OF LIABILITY. Subject to applicable law, in no event shall the Provider and its partners, employees, consultants, agents, or licensors be liable for damages of any kind including, without limitation, any direct, special, indirect, punitive, incidental, or consequential damages including, without limitation, any loss or damages like or relating to lost business, lost savings, lost data or lost profits arising from your use of, reliance upon, or inability to use the Program, regardless of the cause and whether arising in contract (including fundamental breach), tort (including negligence), or otherwise. The foregoing limitation shall apply even if the Provider knew of or ought to have known of the possibility of such damages.
  8. DISCLAIMER OF WARRANTIES. The Program is provided “as is” and “as available”, without warranty or condition of any kind, either express or implied. The Provider expressly disclaims all warranties and conditions, including any statutory or implied warranties or conditions of merchantability, fitness for a particular purpose, title, quiet enjoyment, or non-infringement in respect to the Program, to the fullest extent permissible under applicable law. While the Provider endeavors to provide content that is correct, accurate, and timely, no representations or warranties are made regarding the Program including, without limitation, the Providers provide no representation or warranty that (i) the Program will be accurate, reliable, complete, current, timely or suitable for any particular purpose, (ii) that the operation of the course hosting platform will be uninterrupted or error-free, (iii) that defects or errors in the Program will be corrected, (iv) that the course hosting platform will be free from viruses, malware, worms or other harmful components, and (v) that communications to or from the course hosting platform will be secure and/or not intercepted. You acknowledge and agree that you are using the Program at your own risk and liability.
  9. RELEASE AND INDEMNITY. The Participant hereby agrees to release the Provider and their partners, employees, consultants, agents and licensors from, and in no event shall any or all of the Providers and their partners, employees, consultants, agents or licensors be liable to you or any other person or entity, for any and all liabilities and damages (including any direct, indirect, special, exemplary or consequential damages, including lost profits) whatsoever arising from your use of the Program (including any breach by you thereof), or otherwise relating to this Agreement and you agree that your sole remedy for any claim, loss, damage, costs or expenses is to cease using the Program. The Participant will indemnify and hold harmless the Provider and its partners, employees, consultants, agents, or licensors from and against any claims, losses, judgments, damages, costs, and expenses (including without limitation, reasonable legal fees) incurred by any of them due to or resulting from your use of the Program or otherwise relating to this Agreement (including any breach by you thereof). The Participant will also indemnify and hold harmless the Provider and their partners, employees, consultants, agents, or licensors from and against any claims brought by third parties arising out of your use of the Program or its content.
  10. Force Majeure – The Participant agrees that the Provider shall not be liable or responsible to the Participant and shall not be deemed to have defaulted or breached the agreement for any failure or delay in fulfilling the agreement or providing the Retreat program when and to the extent that such failure or delay is caused by or results from the acts or circumstances beyond the reasonable control or the Provider including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion, terrorist threats or acts, riot, civil unrest, national emergency, epidemics or labor disputes.
  11. Governing Law and Jurisdiction. The Program is operated by the Provider within the state of Pennsylvania, United States of America. By accessing or using the Program, the Participant agrees that all matters relating to your access to, or use of the Program and its content shall be governed by the laws of the state of Pennsylvania, and the federal laws of the United States of America applicable therein, without regard to conflict of laws principles. The Participant agrees and hereby submits and attorns to the exclusive jurisdiction of the courts of the state of Pennsylvania, with respect to all matters relating to their access to and use of the Program.
  12. Customer Service Requests – If you have questions or comments or need to provide notice of any kind to the Provider regarding Programs please e-mail us at jen@jencasper.
  13. Entire Agreement – This is the entire agreement between the Participant and the Provider relating to your access and use of the Program and the content therein and is effective as of the time of registration.